PRIVACY POLICY & TERMS OF USE
The Stadium USA, LLC dba South Reno Athletic Club
Effective Date: 3/1/2026
Website: Southrac.com
The Stadium USA, LLC dba South Reno Athletic Club (“SRAC,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This document outlines how we collect, use, protect, and manage your information, as well as the terms governing use of our website and services.
By accessing our website, purchasing a membership, or using our services, you agree to the terms below.
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1. INFORMATION WE COLLECT
A. Information You Provide to Us
We may collect personal information including:
• Full name
• Address
• Email address
• Phone number
• Date of birth
• Emergency contact information
• Payment and billing information
• Membership details
• Signed waivers and agreements
• Information submitted through website forms or in-person inquiries
B. Automatically Collected Information
When you visit southrac.com, we may automatically collect:
• IP address
• Browser and device information
• Pages visited
• Time spent on pages
• Cookies and similar tracking technologies
This information helps us improve website performance and user experience.
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2. HOW WE USE YOUR INFORMATION
We use personal information to:
• Process memberships and payments
• Schedule and confirm classes or personal training sessions
• Send appointment reminders
• Provide membership updates and billing notifications
• Communicate facility announcements (closures, holiday hours, schedule changes)
• Respond to inquiries
• Provide customer service
• Send promotional offers (only if you opt in)
• Maintain internal business and legal records
• Improve our services and website functionality
We only use your information for legitimate business purposes related to our fitness services.
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3. SMS & MOBILE COMMUNICATIONS POLICY
If you opt in to receive text messages from South Reno Athletic Club, you agree to receive SMS communications related to:
• Appointment reminders
• Class confirmations and schedule updates
• Membership and billing notifications
• Facility announcements
• Promotional messages (if opted in)
Message Frequency
Message frequency may vary based on your interaction with us.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You may opt out at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent unless you re-subscribe.
For assistance, reply HELP or contact us directly at:
Phone: 775-853-4050
Email: info@southrac.com
Consent
Providing your mobile number and opting into SMS communications is not a condition of purchase. By opting in, you confirm you are the authorized user of the phone number provided.
Mobile Information Protection
We do not sell, rent, trade, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes. Mobile information will not be shared with third parties for their own marketing use.
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4. INFORMATION SHARING
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.
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5. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Payment information is processed through secure, PCI-compliant third-party payment processors. We do not store complete credit card numbers on our internal servers.
While no method of transmission over the internet is 100% secure, we take commercially reasonable steps to protect your information.
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6. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Improve site functionality
• Analyze traffic and user behavior
• Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
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7. YOUR PRIVACY RIGHTS
You may request to:
• Access the personal information we maintain about you
• Correct inaccurate information
• Request deletion of personal information (subject to legal and contractual obligations)
• Opt out of marketing communications
To submit a request, contact us at:
Email: info@southrac.com
Phone: 775-853-4050
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8. CHILDREN’S PRIVACY
Our services are not directed toward children under 13 without parental consent. We do not knowingly collect personal information from children under 13 without proper authorization.
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9. THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
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10. TERMS OF USE
Acceptance of Terms
By accessing southrac.com or using our services, you agree to these Terms of Use.
Membership & Services
Membership terms, billing structure, cancellation policies, and facility rules are governed by your signed Membership Agreement. In the event of a conflict, the signed Membership Agreement controls.
Payments & Billing
Members authorize SRAC to charge the payment method on file according to their agreed billing schedule. Failure to make payments may result in suspension or termination of membership privileges.
Facility Use
Members agree to comply with posted rules and staff instructions. SRAC reserves the right to revoke access for unsafe, inappropriate, or disruptive behavior.
Assumption of Risk
Participation in fitness activities involves inherent risks. Members acknowledge these risks as outlined in their signed liability waiver.
Intellectual Property
All website content, branding, logos, graphics, and text are the property of South Reno Athletic Club and may not be reproduced without written permission.
Prohibited Conduct
You agree not to:
• Attempt to breach website security
• Use the website for unlawful purposes
• Submit false or misleading information
Disclaimer
Website content is for informational purposes only and does not constitute medical advice. Consult a qualified healthcare provider before beginning any fitness program.
Limitation of Liability
To the fullest extent permitted by law, South Reno Athletic Club is not liable for indirect, incidental, or consequential damages arising from use of our website or services.
Governing Law
These terms are governed by the laws of the State of Nevada.
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11. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy & Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any modifications.
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12. CONTACT INFORMATION
The Stadium USA, LLC dba South Reno Athletic Club
9393 Gateway Drive
Reno, Nevada 89521
Phone: 775-853-4050
Email: info@southrac.com